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Key Account Manager eCommerce

Híbrido

Santiago de Chile

Purpose & Overall Relevance for the Organization The Sr. Specialist Digital Account Manager will be responsible for the commercial and digital management of our brands within the eCommerce platforms of our Key Account. Their responsibilities include working with different teams to build seasonal brand commercial plans, developing and implementing the marketing plan for digital accounts, ensuring access to KPIs for regular operations, and continuously analyzing sales and inventory to take immediate actions and identify future opportunities. We are looking for a creative, energetic person, with adaptability and a strong level of confidence to drive improvements and elevate the brand to the next digital level. Key Responsibilities Responsible for driving adidas digital sales on our partner eCommerce platforms. Analyze and stay informed about category trends and the defined digital assortment of key accounts. Identify opportunities to help accelerate net sales and grow market share for our brands. Ensure, together with Marketing, consistent and premium adidas content across partner eCommerce platforms, and continuously monitor the assortment on-site to assess availability and visibility. Collaborate with brand teams to generate relevant digital marketing content, on-site and across all online platforms. Perform constant measurement of key eCommerce KPIs and quantify the impact of actions and initiatives carried out. Demonstrate experience in key internal and external environments (e.g., Sell-ins, key account meetings, General Manager/Sales Director meetings, Sales and Marketing meetings, etc.) Optimize investments by maximizing sell-out and ROAS. Work closely with partners to ensure the delivery of digital data that enables proper tracking of the most relevant digital KPIs. Support other initiatives within the Digital Partner Commerce area. Key Relationships Key Account Managers, Customer Service and the entire Wholesale team. Marketing teams as Account and Digital Marketing. Supply Chain teams as Order Fulfillment. Requisite Education, Experience & Minimum Qualifications Bachelor’s degree in Business, Industrial Engineering, Marketing or related fields. 2+ years of experience in account management in retail consumer goods. Preivous experience in eCommerce or digital business preferred. Strong understanding of digital KPIs (CTR, PDP views, ATC, CVR, ROAS) and ability to turn data into actions. Experience working cross‑functionally with Marketing, Sales, Planning and external partners.Strong analytical skills, problem‑solving mindset and ability to manage multiple priorities. Excellent communication and presentation skills; ability to influence stakeholders. Advanced PowerPoint and Excel skills; familiarity with Google and Adobe BI tools is a plus. Comfortable working in fast‑paced, international environments. Fluency in Spanish and English, with the ability to work daily in an English‑speaking environment.

Digital & Reporting Sales Operations Analyst

Híbrido

Santiago de Chile

Purpose & Overall Relevance for the Organization The role is responsible for actively managing Digital Wholesale Solutions (CLICK, ASSIST) to ensure full season readiness for pre and re order, driving day to day execution by resolving customer and platform related issues, enabling strong Go To Market delivery through data management and analysis, and coordinating the Wholesale operating rhythm through structured planning aligned with internal business milestones and events. Key Responsibilities Management and development of assigned CLICK Field and Specialist accounts through the B2B platform CLICK to achieve the defined net sales target and to improve the customer experience with our brands. Closely monitor the pre-order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines. Create and send out regular newsletters to CLICK customers to promote e.g. new features, new releases, sales timelines, new season start dates, products and activate customers digitally to increase platform usage and drive net sales. Onboard customers to CLICK and provide training to customers on the usage of the platform. Ensure local reporting on defined sales and analytics KPIs by developing and maintaining the Power BI dashboards and underlying data structure, while coordinating and periodically reviewing stakeholder access. Provide seamless customer experience on the CLICK platform by proactively addressing inquiries, resolving issues efficiently, and supporting customers with any platform-related needs. Key Relationships Country Digital Wholesale Solutions/ CLICK Manager Country Sales Team Country Marketing, CTC Country Customer Service and Finance Market Digital Sales Solutions Team Requisite Education, Experience & Minimum Qualifications Bachelor’s degree in business administration, Engineering, Business Intelligence or related fields. 2–4 years of experience in commercial roles, ideally within digital sales, wholesale, or B2B environments. Strong customer focus and proven ability to support and enable digital tools for business partners. Advanced skills in Microsoft Office, Power BI, Salesforce, and newsletter/activation tools. Interest in exploring and applying AI-driven solutions. Strong affinity for digital platforms, data processes, and e‑commerce/e-wholesale workflows. Solid organizational, analytical, and problem‑solving skills. Effective communicator with the ability to train, support and influence internal and external stakeholders. Good understanding of the Sell-In process. Fluency in Spanish and English, with the ability to work daily in an English‑speaking environment.

Supervisor Outbound FC

on-site

San Isidro, Buenos Aires

Introduction Join Adidas as a Supervisor Outbound FC and lead the charge in managing order preparation and dispatch activities for our B2B channels at our Distribution Center in Escobar. Key Responsibilities Oversee and coordinate with 3PL on B2B wave planning. Serve as the liaison between Adidas B2B commercial teams and the 3PL. Manage WHO COTIF/Retail COTIF and ensure timely dispatch preparation from the DC. Identify efficiencies in non-eCommerce processes to enhance productivity and reduce variable costs. Lead IT innovation initiatives to improve process flow and traceability. Provide sales teams with insights on order visibility and quality. Collaborate with the transportation team to align on delivery strategy and ensure efficient DC support. What We Offer Become part of a dynamic team at Adidas where your contributions drive success and innovation in our B2B operations.

Assistant Store Manager- Tienda Recoleta Mall

on-site

Buenos Aires, Argentina

Introducción al Puesto En Adidas, buscamos un Subgerente de Tienda para nuestro local en Tienda Recoleta Mall. En este rol, serás un líder inspirador, guiando a nuestro equipo hacia el éxito y garantizando una experiencia excepcional para nuestros clientes. Responsabilidades Clave Dirigir y apoyar al equipo para alcanzar los objetivos de la tienda. Actuar como líder en ausencia del Gerente de Tienda, asegurando el cumplimiento de los estándares de servicio de Adidas. Gestionar y ejecutar planes para alcanzar los KPIs de la tienda, incluyendo conversión, tráfico, y margen. Liderar y motivar al equipo, apoyando en procesos de reclutamiento y capacitación. Optimizar los recursos, gestionar la programación del personal y controlar los gastos operativos. Asegurar el cumplimiento de procesos para mantener estándares y reducir riesgos. Desarrollar e implementar estrategias para alcanzar los objetivos de la tienda. Fomentar el uso de herramientas digitales y omnicanal para mejorar la experiencia del cliente. Promover un ambiente de trabajo inclusivo y acogedor. Beneficios Únete a nosotros en Adidas y forma parte de un equipo apasionado por la innovación y la excelencia en el servicio al cliente.

Líder de vendas

on-site

Río de Janeiro

Introdução Junte-se à Adidas como Líder de Vendas e desempenhe um papel vital na criação de experiências memoráveis para nossos consumidores, enquanto impulsiona o sucesso da loja com base nos valores da nossa marca. Principais Responsabilidades Gerenciar e supervisionar a loja na ausência do Store Manager e do Assistant Store Manager, garantindo que os padrões de atendimento da Adidas sejam mantidos. Colaborar na obtenção dos KPIs da loja, assegurando que a equipe esteja ciente de suas contribuições e sugerindo melhorias para aumentar a produtividade e eficiência. Garantir o cumprimento das políticas e procedimentos da loja para manter um ambiente seguro de trabalho e compras, além de apoiar o treinamento da equipe. Supervisionar e apoiar tarefas variadas da loja, como caixa, estoque e vendas, trabalhando junto à equipe conforme necessário para garantir operação contínua e excelente atendimento ao consumidor. Liderar e motivar a equipe designada, apoiando o recrutamento e treinamento de novos membros, fornecendo as ferramentas necessárias para alcançar os objetivos da loja. Apoiar o Store Manager no treinamento da equipe em soluções de vendas digitais e omnicanais, garantindo uma experiência de compra integrada e satisfatória. Concluir todos os programas de treinamento aplicáveis e aplicar o conhecimento adquirido de maneira eficaz. Fomentar um ambiente de trabalho inclusivo e acolhedor, respeitando todos os colegas e promovendo a cultura de alta performance.